Collaboration

Corporate solutions created by EastBanc Technologies help to encourage collaboration between the employees and automate the work in departments and business processes affecting different departments. The portals for distance servicing make it possible to increase the quality of work with contracted agents. The solution guarantees consolidation of the information on contracted agents in one space and transformation of the collaboration with the partners into distance, interactive, and electronic format. In the frame of the project we work on the architecture, design, and implement solution which allows turning the portal into a single access point to all key information and business process automating tool. We integrate isolated information systems and create a single solution that considers particularly your business processes.

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Mobile Solutions

Nowadays mobile technologies help to solve such business tasks as distance sales and client servicing; organization of work for on-field specialists, agents, and sales representatives; corporate communication management; providing the company management with the reports on company and staff performance; online approval tools. Besides implementing the described tasks on automating business processes, we also have gained wide experience in bringing media sources to mobile platforms. Our team is experienced in mobile application development on the major platforms: iOS, Android, and Windows Phone. We are ready not only to create UI and develop the app itself, but to integrate it into the client backend, cloud services, analytical services, and, if needed, to design and implement the complex solution including backend.

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Project Management

Project Management automation helps to manage the resources efficiently, control the implementation progress and technologies, to unify project management in the frame of the company, to systematize and provide the management information for the timely decision-making. Within the scope of PM automation we provide implementation of business-processes of project approval, creation of project environment for collaboration, KPI accounting, and implementation of monitoring and reporting mechanisms. We seamlessly integrate solution with the accounting systems of our clients and implement management information on the mobile platforms.

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Distance Servicing

Complex solution of distance servicing means transformation of collaboration with clients into digital environment: from signing up contract and selling services to creating communication system, customer support and mechanisms of repeated or cross sales. To implement such a solution, we carry out integration with the accounting systems of the company, external data sources, and social networks. Then, we create knowledge base about the client for the further adaptation of the user interface and displaying targeted services and proposals to the customers.

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Analytics and Reporting

Solutions in the business intelligence (BI) area solve the tasks of consolidating the data from different sources for the further analysis and management decision-making. In the frame of the work on creating analytics and reporting systems we analyze existing information sources, design corporate data storage, and implement the single system of standard reference books. After that, we implement data loading, carry out the work on data consolidation, verification and cleaning, and provide the tools for manual correction. To work with the received data, we implement the tools in the form of the reports, OLAP cubes through Excel, corporate portal and mobile app, and also the data visualization tools with the help of the graphs and maps.

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Cloud Services and Solutions

The main classes of the cloud solutions we create are cloud or hybrid infrastructure, implementation of the unique cloud services, and improvement and integration of the cloud products on the basis of Amazon and Azure. We have a large experience in working with the services provided by the modern clouds such as Big Data and data storages; media-services management and re-coding of video-stream; distributed cache; horizontal scaling of the infrastructure nodes; API management; notification services, load balancing systems; defect-tolerant cloud farms and creation of private virtual networks. We can implement fully cloud backend for mobile applications and services. If it is necessary in the frame of the business task, we provide integration services with the local accounting systems on the basis of the hybrid infrastructure. Also, if needed, solution can support single sign on (SSO).

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Sales Management

Solutions in the area of sales management help the companies to transform their sales technologies, implement new approaches and create platforms for scaling most successful practices. We suggest developing business processes and designing technical solutions that allow organizing transparent sales process, decreasing the human factor, and providing stable quality of the service. We help to automate complicated systems of rewards, mutual payments, and reporting. We implement efficient mechanisms of loyalty systems and bonus programs and package them as a laconic, comfortable and beautiful web-product or mobile app.

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