December 13, 2017

New mobile app released for Ingosstrakh clients

We've resealed fully updated iOS and Android versions of IngoMobile mobile app for existing and new clients of Ingosstrakh.

The new app's functions enable calculating, executing, and prolonging insurance certificates without visiting the office.

Via the IngoMobile mobile app, individuals can purchase comprehensive car insurance, travel insurance, apply for a certificate, and insure property, mortgage, health. The insurance company clients can view their certificates for all types of insurance; they can make a payment and prolong a certificate.

To reduce new certificate processing time, the app automatically recognizes passport data, car documents, and driver's license. The app also saves previously entered data on drivers, cars, and trips in the profile, allowing to use the data for a future purchase.

All the functions are implemented natively taking into account the best practices of usability, i.e., it is not required to visit the company website to complete the operation. For quick logon, the solution supports entry via Touch ID and Face ID.

Along with the app, Ingosstrakh staff have received the app administrator portal, which they can use to modify the content, customize promos, and create individual customer apps.

The next version of the app will include a function of car self-inspection for comprehensive car insurance purchase without visiting the insurance company office.

App in iTunes 

App in Google Play

December 13, 2017

See also

March 5, 2018
IngoMobile app is the best, experts say

Our IngoMobile app for Ingosstrakh won the annual Golden App 2017. We were recognized the best in three categories: Best Consumer App (b2c), Best App Design, and Finances, Banks, Insurance; and won the second prize in the Best Usability/App UX category. In February 2018 an updated app version was released which offered clients a revolutionary and currently unique on Russian market service  for comprehensive car insurance — self-inspection. The client just needs to calculate the insurance certificate price, take photos of the documents and the car from different angles, upload the photos, and get into a direct video chat with an Ingosstrakh employee who will inspect the car remotely — all of it via the app. After paying, the client gets the certificate by email. Aside from this, the app allows clients to review their current and archived certificates, apply for an insurance price calculation, find the nearest Ingosstrakh branches on the city map, get in touch with the company and get a detailed action plan for an insured event, and lots more. In the app, one can buy the third party liability insurance, foreign and domestic travel insurance, property and liability insurance online. The app will remind about the renewal date and further payment date via push-notifications.   The first version of the IngoMobile app was released in 2011. In 2015, Ingosstrakh together with EastBanc Technologies were the first in the market to launch comprehensive car insurance inspection via mobile app as a tool for insurance agents; now the car inspection for comprehensive car insurance via mobile app is also available to car owners. The Golden Website and Golden App joint competition is the key and the oldest Internet project competition in RuNet. Since 1997, the independent jury of the competition headed by people like Artemy Lebedev, Anton Nosik, Alex Exler, Sergei Plugotarenko and other Runet stars awards the Golden Cybermaster figurines to the most dignified projects. In 2014, the contest was relaunched featuring Mikhail Vakhterov (the contest's founder and ideologist), the Russian Association of Electronic Communications (RAEC), and the RUWARD project group.

April 23, 2018
Mobile Secret Passenger is testing S7 Airlines service quality

The Secret Passenger mobile app helps S7 Airlines check the quality of services provided using reliable data swiftly and entirety. Any passenger can evaluate service quality right during the flight. The app working logics is tied to travel data by the booking number. The individual questionnaire is based on it. The app will ask passengers about their impressions in the right moment, and only about the services they use. We collect digital data right in the moment of the event. Each question block is available only during certain time. This helps get the person while they still remember everything, and minimize unconscientious attitude to participation. The first question section about buying tickets gets unlocked a day before the flight, and the last questions can be answered only after the arrival. Check-in related questions will appear 3 hours prior to departure, while questions about food on board will pop-up during the flight. The Secret Passenger is a mobile tool which enables receiving reliable service feedback and process personal appeals promptly. All answers are uploaded to the database; due to them it is possible to trace patterns and get any type of analysis. And if some figures have changed significantly, for example, since the beginning of the year -- the situation can be checked and responded swiftly. With the app, the airline collects data quickly and reliably. It can also target an audience and ask specific passengers, for example, frequent business class passengers. The app can be bound to the loyalty system easily to motivate passengers to participate and award bonus points or miles for answers. If desired, the Secret Passenger can be integrated into the S7 Airlines main passenger app. Secret Passenger app is available for iOS and Android-based smartphones.

March 20, 2018
VSK mobile app will help issue comprehensive car insurance certificate quickly

A new version of VSK client mobile app developed by EastBanc Technologies enables performing car self-inspection to purchase a comprehensive car insurance certificate. Having added this function, the insurance company made the app public, and now the remote services are available to all VSK retail clients. Car self-inspection for comprehensive car insurance purchase via the app has replaced a live meeting with an insurance agent. Thus, the app saves clients' an insurance company staff time, accelerating a new certificate processing. In the next step, the app will be added with the entire process of comprehensive car insurance purchase, including price calculation, driver document uploading and payment. At the end of the process, the insurance certificate will be sent in PDF format. Aside from this, the app also enables evaluating and buying insurance certificates: third party liability insurance, voluntary health insurance, accident insurance, travel and property insurance. In the client's personal account, it is possible to find information about all the certificates purchased via the VSK online store. The client can contact the insurance company from any place all over the world urgently, and get a step-by-step instruction on what to do in case of an insured event. The VSK app was released in 2017, and it was first tested by the insurer's corporate client staff. Since February 2018, the app is available to all existing and new clients.  The app in iTunes  The app in Google Play

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